Terms of Service
Charleston Pilates LLC DBA Pilates By Katie – Terms of Service
Last Updated: January 1, 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Charleston Pilates LLC, doing business as Pilates By Katie (“Company,” “we,” “us,” or “our”), owned and operated by Katie Sovenyhazy and based in Charleston, South Carolina, USA. Our contact email is hello@pilatesbykatie.com.
By accessing or using our website, including https://pilatesbykatie.com, and any related services, platforms, communications, or offerings (collectively, the “Website”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website.
You must be at least 18 years old to use our Website. If you are under 18, you may only use the Website with the involvement and supervision of a parent or legal guardian.
1. Acceptance of Terms
By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future updates. Continued use of the Website constitutes acceptance of any revised Terms.
2. Health and Safety Disclaimer
Before beginning any exercise, movement, or wellness program offered by Charleston Pilates LLC DBA Pilates By Katie, you should consult with a physician or qualified healthcare professional. You understand that physical activity involves inherent risks, including the risk of injury.
Your participation in any classes, workshops, videos, programs, or services is voluntary and undertaken at your own risk. Charleston Pilates LLC DBA Pilates By Katie, its owner, contractors, and affiliates are not responsible for any injuries, losses, or damages that may result from participation.
3. Memberships and Services
3.1 Monthly Memberships
Monthly memberships are billed on a recurring month-to-month basis and automatically renew unless canceled. Access remains active through the end of the current billing period following cancellation.
3.2 Annual Memberships
Annual memberships are billed once for a 12-month term and automatically renew unless canceled prior to renewal. Access continues through the active term.
3.3 Workshops, Digital Products, and Other Offerings
Charleston Pilates LLC DBA Pilates By Katie may offer in-person workshops, online trainings, digital products, educational materials, or promotional programs. Specific terms, pricing, and access details are provided at the time of purchase or registration.
4. Payment Terms
4.1 Payment Authorization
You agree to provide accurate, current payment information and authorize Charleston Pilates LLC DBA Pilates By Katie to charge your selected payment method for recurring or one-time purchases.
4.2 Billing and Pricing Changes
Recurring charges occur on the same billing date each cycle. We reserve the right to change pricing at any time and will provide notice via email prior to applying changes.
4.3 No Refund Policy
All payments are non-refundable unless explicitly stated otherwise in writing. No refunds or credits are issued for partial use, missed sessions, or unused billing periods.
5. Cancellation
5.1 Cancellation Policy
You may cancel a recurring membership at any time through your online account. Cancellation prevents future charges but does not result in a refund for the current billing period.
5.2 How to Cancel
Cancellations must be completed through your account on the Website. We do not process cancellations via email, phone, or social media messages.
6. Intellectual Property Rights
All content on the Website, including videos, text, graphics, images, audio, and downloadable materials, is owned by or licensed to Charleston Pilates LLC DBA Pilates By Katie and protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access content for personal, non-commercial use only. You may not copy, distribute, modify, resell, or publicly display any content without prior written consent.
7. Third-Party Links
The Website may contain links to third-party websites or resources. Charleston Pilates LLC DBA Pilates By Katie is not responsible for the content, policies, or practices of any third-party sites and does not endorse them.
8. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. You agree to notify us immediately of any unauthorized access.
We reserve the right to suspend or terminate accounts that violate these Terms.
9. Eligibility
The Website is intended for individuals 18 years of age or older. No adult content is provided. Individuals under 18 may only use the Website with parental or guardian supervision.
10. Payment Processing
Payments are processed securely through third-party payment processors. Charleston Pilates LLC DBA Pilates By Katie does not store full credit card information. You are responsible for applicable taxes or fees based on your location.
11. Acceptable Use
You agree to use the Website lawfully and not to disrupt its operation or the experience of other users. Prohibited actions include attempting to bypass security features, scraping content, or engaging in fraudulent or illegal conduct.
12. Prohibited Conduct
You may not modify, reverse-engineer, frame, mirror, or extract content from the Website without express written permission.
13. Disclaimers and Limitation of Liability
13.1 Disclaimers
The Website and services are provided “as is” and “as available,” without warranties of any kind, express or implied.
13.2 Limitation of Liability
To the fullest extent permitted by law, Charleston Pilates LLC DBA Pilates By Katie shall not be liable for indirect, incidental, consequential, or punitive damages. Total liability shall not exceed the greater of (a) the amount paid by you for the applicable service or (b) $100.
14. Indemnification
You agree to indemnify and hold harmless Charleston Pilates LLC DBA Pilates By Katie from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.
15. Termination
We reserve the right to suspend or terminate access to the Website at our discretion, without notice, for violations of these Terms.
16. Governing Law
These Terms are governed by the laws of the State of South Carolina. Any disputes shall be resolved exclusively in state or federal courts located in South Carolina.
17. Miscellaneous
These Terms constitute the entire agreement between you and Charleston Pilates LLC DBA Pilates By Katie. If any provision is deemed unenforceable, the remaining provisions remain in effect.
18. Modifications
We may update these Terms at any time. Changes are effective upon posting. Continued use of the Website constitutes acceptance of updated Terms.
19. Privacy Policy
Your use of the Website is also governed by our Privacy Policy:
https://pilatesbykatie.com/privacy-policy/
20. Email and SMS Communications
By providing your email address and/or mobile phone number, you consent to receive communications from Charleston Pilates LLC DBA Pilates By Katie related to our services.
Description of SMS Use Cases
SMS messages may include:
• Class, workshop, or event confirmations
• Scheduling reminders or updates
• Account notifications
• Customer support responses
• Service-related announcements
• Occasional promotional or educational messages related to Pilates By Katie
We do not sell or share your phone number with third parties for marketing purposes.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or email hello@pilatesbykatie.com.
Email communications may be unsubscribed from using the link included in each email.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Carrier Liability Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
21. Contact Information
Charleston Pilates LLC DBA Pilates By Katie
Charleston, South Carolina, USA
Email: hello@pilatesbykatie.com